Activus Transport Contact Us

How to Use Our Service

How to use our Service

We provide flexible and responsive community transport to clients who meet the eligibility criteria and live in the Sutherland Shire.

Activus Transport services are available to clients that are unable to access mainstream transport due to physical, social or geographical factors and who live independently in their own home or unit.

Our target groups include people who:
  • have mobility restrictions due to age  
  • people with a disability and their carers 
  • people who are transport disadvantaged 

Special needs groups within this criteria include people:

  • From a culturally and linguistically diverse background  
  • Aboriginal and Torres Strait Islander  
  • Living with a dementia  
  • Financially disadvantaged  
  • Living in remote or isolated areas  

Anyone wanting to use Activus Transport must be assessed to determine their eligibility for service.  To assist us in determining whether you are able to access our services an individual assessment must be conducted.

During the assessment we are required to ask you a few personal questions to ensure that you meet the guidelines and criteria for service eligibility. The assessment is quick and easy and can be done over the phone. If you are eligible your details will be registered and further information about our services will be provided to you.

My Aged Care

My Aged Care has been established by the Australian Government to help you navigate the aged care system which is designed to give people more choice, more control and easier access to a full range of aged care services.

My Aged Care is made up of a website and a national contact centre phone number 1800 200 422. Together they can provide you with information on aged care, whether for yourself, a family member, friend or someone you're caring for.  You can request Activus Transport as your preferred transport provider.

For further information please call us on 8555 0000

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