• have mobility restrictions due to age  
• people with a disability and their carers 
• people who are transport disadvantaged 
  

• From a culturally and linguistically diverse background  
• Aboriginal and Torres Strait Islander  
  
• Living with a dementia  
  
• Financially disadvantaged  
  
• Living in remote or isolated areas  
  

If you would like to use our transport services one of our friendly client services officers will guide you through the assessment process.

During the assessment we are required to ask you a few personal questions to ensure that you meet the guidelines and criteria for service eligibility. The assessment is quick and easy and can be done over the phone. If you are eligible your details will be registered and further information about our services will be provided to you.

My Aged Care

My Aged Care has been established by the Australian Government to help you navigate the aged care system which is designed to give people more choice, more control and easier access to a full range of aged care services.

My Aged Care is made up of a website and a national contact centre phone number 1800 200 422. Together they can provide you with information on aged care, whether for yourself, a family member, friend or someone you're caring for.  You can request Activus Transport as your preferred transport provider.

For further information please call us on 8555 0000