Activus Transport Contact Us

Charter of Aged Care Rights

I  have the right to: 

  1. safe and high quality care and services
  2. be treated with dignity and respect
  3. have my identity, culture and diversity valued and supported
  4. live without abuse and neglect
  5. be informed about my care and services in a way I understand
  6. access all information about myself, including information about my rights, care and services
  7. have control over, and make choices about, my care, personal and social life, including where choices involve personal risk
  8. have control over, and to make decisions about, the personal aspects of my daily life, financial affairs and possessions
  9. my independence
  10. be listened to and understood
  11. have a person of my choice, including an aged care advocate, support me or speak on my behalf
  12. complain free from reprisal, and to have my complaints dealt with fairly and promptly
  13. personal privacy and to have my personal information protected
  14. exercise my rights without it adversely affecting the way I am treated



Please click here to download a copy to sign and return to us.



Australian Government







Latest news


Westfield Miranda Shuttle Every Monday
Published: Tuesday 14th May, 2019

Westfield Miranda Shuttle Every Monday

Read MoreAll newsEvents calendar
Office Hours: Monday to Friday 8am - 4.30pm